8.1. Guidline & Forms

Complaints Rules (Guidelines and Forms)

SL	Subject	Details
1	Grievance Redressal Guidelines 2015 (Revised 2018)	Download
2	User's Guide to Online Grievance Management and Remedy	Download
3	Procedure for redressal of grievances	Download
4	Complaint submission form	Download
5	Appeal Form	Download
6	Complaint Form to the Complaint Management Cell	Download
7	Appeal Form to the Complaint Management Cell	Download